Terms of service
Last Updated: October 21, 2026
1. Overview
Welcome to Pendulum. These Terms of Service govern your access to and use of our online store, website, and related services.
By visiting our website or making a purchase, you agree to these Terms of Service. If you do not agree with these terms, please discontinue using our website.
In these terms, “we,” “us,” and “our” refer to the operator of this online store. “You” and “your” refer to any visitor, customer, or user of our website.
2. Eligibility and Use of Our Website
By using this website, you confirm that you are legally permitted to enter into a binding agreement under the laws applicable to you.
You agree to use our website only for lawful purposes and not to engage in activities that may interfere with the operation, security, or availability of our services.
3. Products and Product Information
We make reasonable efforts to present product descriptions, images, pricing, and other information accurately. However, minor variations in color, packaging, or appearance may occur.
Product information is provided for general informational purposes. Please review the product details, labels, ingredients, instructions, and other relevant information before purchasing or using a product.
We reserve the right to correct errors, update product information, or discontinue products when necessary, subject to applicable law.
4. Orders and Acceptance
Submitting an order constitutes a request to purchase the selected products.
We reserve the right to review, decline, or cancel an order where permitted by law, including in cases involving pricing errors, suspected fraudulent activity, inventory limitations, or inaccurate order information.
If an order is canceled after payment has been collected, any applicable refund will be processed in accordance with our Return and Refund Policy and applicable law.
You are responsible for providing accurate contact, billing, and shipping information when placing an order.
5. Pricing and Payment
All prices and applicable charges will be displayed during the purchasing process. Taxes, shipping fees, and other applicable charges will be presented where required.
Prices and promotions may change without prior notice, but changes will not affect an order that has already been accepted except where permitted by law or agreed upon by the customer.
Payments are processed through the payment methods made available at checkout. By submitting payment information, you confirm that you are authorized to use the selected payment method.
6. Shipping and Delivery
Orders are processed and shipped according to the information provided on our Shipping Policy page.
Delivery estimates are provided for general guidance and may be affected by carrier operations, weather, customs procedures, or other circumstances beyond our reasonable control.
We will make reasonable efforts to assist with shipping inquiries and tracking requests. Nothing in these terms limits any delivery-related rights available to customers under applicable law.
7. Returns and Refunds
Returns, exchanges, and refunds are handled in accordance with our Return and Refund Policy.
Please review that policy before placing an order. If you have questions about a return or refund request, contact us using the email address provided below.
Nothing in these terms excludes any mandatory consumer rights that apply to your purchase.
8. Intellectual Property
Unless otherwise indicated, the content available on this website, including text, graphics, website design, and other materials, may be protected by applicable intellectual property laws.
You may not reproduce, distribute, modify, or commercially use website content without the appropriate authorization, except as permitted by law.
Third-party names, logos, and trademarks remain the property of their respective owners. Their appearance on this website does not necessarily imply an affiliation, sponsorship, or endorsement.
9. Third-Party Services and Links
Our website may contain links to third-party websites or use services provided by third parties.
We do not control all third-party websites, policies, or practices. Your use of those services may be subject to their own terms and privacy policies.
We encourage you to review the relevant terms before interacting with third-party services.
10. Disclaimer
Our website and services are provided on an “as available” basis, subject to applicable law.
We make reasonable efforts to maintain accurate website information and reliable services but do not guarantee uninterrupted or error-free operation.
Product information is not intended to replace professional advice where such advice is appropriate. Customers should follow the applicable product labeling and usage instructions.
Nothing in this section excludes warranties, guarantees, or consumer protections that cannot legally be excluded.
11. Limitation of Liability
To the extent permitted by applicable law, Pendulum and the operator of this store will not be liable for indirect or consequential losses arising from the use of our website or services where such liability may lawfully be excluded.
Nothing in these terms limits liability that cannot legally be limited or excluded under applicable law.
12. Indemnification
To the extent permitted by applicable law, you agree not to misuse our website or violate these terms in a manner that causes unlawful harm to the store or others.
Any responsibility for losses, claims, or expenses will be determined in accordance with applicable law.
13. Privacy
Your personal information is handled in accordance with our Privacy Policy.
By using our website, you acknowledge that you should review the Privacy Policy to understand how personal information is collected, used, and disclosed in connection with our services.
14. Changes to These Terms
We may update these Terms of Service from time to time. Updated terms will be posted on this page with a revised date.
Your continued use of the website after changes take effect will be subject to the updated terms to the extent permitted by applicable law.
15. Governing Law
These Terms of Service are governed by the laws applicable to the store operator's place of establishment, except where mandatory consumer protection laws provide otherwise.
Any disputes will be handled by the competent courts or dispute-resolution bodies as determined by applicable law.
16. Contact Information
If you have questions about these Terms of Service, please contact us:
Store Name: Pendulum
Email: chuyangherklehnfo223@gmail.com
We appreciate your interest in Pendulum and thank you for visiting our store.